2. What this document is for This Privacy Policy explains how we collect, store, use and share your personal data when you subscribe to our emails/newsletters, use our website, or contact us. It is designed to meet the requirements of the UK GDPR and associated privacy laws. We operate our website and email-marketing via the FEA Create platform; we are the data controller and FEA Create acts as a data processor on our behalf. feacreate.com+1
3. What personal data we collect
Your name (if provided)
Your email address
Any optional preferences or interests you share (e.g., in coaching topics)
Technical information (e.g., IP address, device, timestamp) if you fill forms or access our site
4. How we use your data We use your personal data for the following purposes:
To send you our newsletter, updates, blogs and coaching-related information
To notify you of events, offers, new services related to LB Coaching Consultancy
To improve our content, tailor our communications and refine our services
To comply with legal and regulatory obligations
5. Legal basis Our lawful basis for processing is consent: you have given us permission to send you emails/newsletters by subscribing. You may withdraw that consent at any time (see section 8).
6. Data retention We keep your personal data only as long as you remain subscribed or as needed to fulfil our legitimate business purposes (e.g., for historical record-keeping, legal obligations). If you unsubscribe, your data will be removed from our active mailing list.
7. Data security and transfers We use the FEA Create platform, which implements strong security safeguards for the personal data you entrust to us. feacreate.com+1 If any data is transferred outside the UK/EEA, we ensure appropriate safeguards (e.g., standard contractual clauses) are in place.
8. Your rights You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw your consent at any time (unsubscribe)
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been breached
9. Cookies and similar technologies We may use cookies or similar technologies on our website to improve user experience, track analytics, or personalise content. Please see our separate Cookie Policy for details.
10. Changes to this policy We may update this Privacy Policy from time to time. We will indicate the “Last updated” date at the top of this page. Continued use of our services after changes signifies your acceptance of the new policy.
11. Contact us For any privacy-related queries, including exercising your rights under this policy: Email: [email protected] Address: [Insert business address]
By subscribing to our email updates or newsletters, you agree to the following terms:
Purpose You consent to receive occasional emails from LB Coaching Consultancy with updates, insights, blogs, event notices and coaching-related communications.
Unsubscribe You may unsubscribe at any time via the “unsubscribe” link in any email or by contacting us directly at [email protected]. Once unsubscribed, you will no longer receive further emails from us.
Content accuracy We endeavour to ensure that all information provided via email is accurate and up to date, but we do not accept liability for any errors or omissions.
Intellectual property All content in our communications is the property of LB Coaching Consultancy. You may not reproduce, distribute or use any part of our content for commercial purposes without our prior written consent.
No professional advice The information provided in our emails/newsletters is for informational/educational purposes only, and should not be construed as psychological, medical, legal or professional advice. Always consult appropriate qualified professionals for advice.
Changes to terms We reserve the right to update or modify these Terms & Conditions. Any such changes will be posted here, and your continued subscription or receipt of our emails constitutes acceptance of the changes.
Governing law These Terms are governed by the laws of England and Wales.